Amberley O.S.H.C.

Children are our future, We are dedicated to their success!

9.8 Parent Conduct

Amberley OSHC strives to provide a safe and healthy workplace for employees and a caring and supportive environment for children and families.  Amberley OSHC expectations of parent conduct whilst attending Amberley OSHC are clearly explained in the parent information package and are further supported by this policy.

Relevant Laws and other Provisions

The laws and other provisions affecting this policy include:

  • Child Protection Act 1999 and Regulations 2000
  • Education and Care Services National Law Act, 2010 and Regulations 2011
  • Duty of Care
  • NQS Area 6.1.1; 7.1.1; 7.3.2, 7.3.4.
  • Policies:  2.2 – Statement of Commitment to the Safety and Wellbeing of Children and the Protection of Children from Harm, 2.4 – Arrivals and Departures of Children, 7.3 – Harassment and Lockdown, 8.10 – Employee Orientation and Induction, 9.3 – Communication with Families, 9.6 – Parent and Community Participation, 9.7 – Management of Intoxicated or Persons Under the Influence.


Parents shall be expected to communicate appropriately with all educators whilst dropping off or collecting their children, or other children as permitted to and from Amberley OSHC.

Appropriate communication shall include, but not be limited to:

  • Appropriate Language; and
  • Calm and considerate tone.

Parents shall not be permitted to discipline verbally or in any other way the children of other families.  Should a parent have an issue or concern regarding the conduct of another child, family or employee, they shall follow appropriate grievance procedures as outlined in this manual.

Parents who consistently breach the conduct expected of them whilst engaging with Amberley OSHC may be exposed to appropriate consequences which may result in the suspension of their family’s enrolment with Amberley OSHC.

The Police may be notified if parent conduct within Amberley OSHC is threatening or violent.

Reviewed 20 April 2015, Updated 12 May 2015

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