Amberley O.S.H.C.

Children are our future, We are dedicated to their success!

9.4 Communication with Community

Amberley OSHC recognizes and acknowledges the importance of its local community and seeks to act as a responsible neighbour and community member, both in the interests of its community and of enhancing the experience of children as members of the community.

 Relevant Laws and other Provisions

The laws and other provisions affecting this policy include:

  • Education and Care Services National Law Act, 2010 and Regulations 2011
  • Privacy Act 1988 and Regulations 2013
  • NQS Area: 6.2.2, 6.3.1, 6.3.3, 6.3.4; 7.3.1, 7.5.1.
  • Policies:  8.14 – Employee Online Social Networking, 9.5 – Complaints Handling, 9.6 – Communication with Families,  9.7 – Community Engagement.


The Nominated/Certified Supervisor is responsible to ensure that Amberley OSHC holds current contacts and information on relevant community resources, and that educators are made aware of them through regular team meetings and the Educator Handbook.

The Family Handbook makes it clear that families have access to information on relevant community resources for their children, and the Nominated/Certified Supervisor ensures that they are indeed available on request by parents/guardians.

The Nominated/Certified Supervisor ensures that the surrounding neighbours (including businesses) of Amberley OSHC are invited to attend Amberley OSHC on a regular basis to obtain any information, provide any feedback on the operation of Amberley OSHC as a responsible neighbour, and to explore any ways in which stronger community links can be built.

Members of the community will have free access to meet with the Nominated Supervisor by appointment (provided that parents and children of Amberley OSHC are the greater priority), to discuss any issues or concerns with respect to Amberley OSHC.

The Nominated Supervisor will treat all enquiries and concerns, and the people making them, seriously and with respect and will endeavour wherever possible to answer questions and provide required information.

Any deficiencies in Amberley OSHC which are identified through this process and can be rectified will be taken in to account by modifying or enhancing these Policies and Procedures, or the program, as appropriate.

Reviewed 20 April 2015 , Updated 12 May 2015

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