Amberley O.S.H.C.

Children are our future, We are dedicated to their success!

8.5 Volunteers

Volunteers are a valued and integral part of the educators of Amberley OSHC and are managed in a consistent and professional manner, in accordance with the other policies of Amberley OSHC which apply to employees, modified only as necessary to reflect the voluntary nature of the role.

For the purpose of this policy, volunteers also refer to students who are unpaid and volunteering for skill/knowledge acquisition.

Relevant Laws and other Provisions

The laws and other provisions affecting this policy include:

  • Education and Care Services National Law Act, 2010 and Regulations 2011
  • Duty of Care
  • Queensland Work health and Safety Act & Regulations 2011
  • Working with Children (Risk Management and Screening) Act 2000 and Regulations 2011
  • Children and young Workers code of practice 2006
  • How to manage Work Health & Safety Risks Code of practice 2011
  • Creating Safe Environments for Children national Framework 2005
  • NQS Area: 4.1; 4.2.1; 7.1.1, 7.1.2, 7.1.3, 7.1.5; 7.3.1, 7.3.2, 7.3.5.
  • Policies: 3.3 – Educators Practice, 8.1 – Role and Expectations of Educators, 8.10 – Educator Orientation and Induction, 10.1 – Quality Compliance, 10.9 – Risk Management and Compliance.


All procedures of Amberley OSHC which are applicable to employees, apply to volunteers except where expressly provided otherwise, or with such necessary modifications to reflect the voluntary nature of the role.

Volunteers will have a specific Job Description to outline their role and will only be required to assist educators at the centre.  Volunteers will never be called upon to supervise children at any time.

Volunteers must hold a blue card before they begin volunteering.  Certified copies of their Suitability Card and/or Positive Notice will be kept on file for all volunteers who volunteer at Amberley OSHC.  A Verification to Authorise Blue Card form will be completed by the volunteer.

Volunteer workers may be counted towards the educator to child ratios for Amberley OSHC provided they meet the qualification requirements.  Volunteers under the age of 18 must be fully supervised.  Risk assessments will be conducted, as necessary, when utilizing volunteers.

Volunteers must sign the Volunteer register and are required to wear a Volunteer Badge.

A notice placed on the outside noticeboard will inform parents of the name of the volunteer and what days the volunteer will be assisting at the centre.

Risk Management assessments will be conducted as necessary when utilizing volunteers

Positive notices (letters) will be kept on file for all volunteers who volunteer at Amberley OSHC.

If a volunteer is under the age of 18 years, a parental consent form is required.

An induction process, will be given to provide an opportunity to help volunteers understand:

  • Amberley OSHC’s commitment to an environment which is safe and friendly to children;
  • Amberley OSHC’s policies, procedures and code of conduct;
  • Procedures to follow when harm is disclosed;
  • Their rights and responsibilities;
  • What is expected of them;
  • The boundaries of their roles;
  • The roles of key people in Amberley OSHC;
  • What to expect if there is an allegation of harm made against them or to them;
  • Reporting procedures; and
  • Grievance procedures.

Volunteers will at all times be treated with dignity and respect.

Reviewed and Updated 13 April 2015, Updated 12 May 2015

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