Amberley O.S.H.C.

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4.9 Children’s Toileting

Amberley OSHC recognises the need to ensure the safety of all children whilst accessing the toilet and acknowledges that from time to time, children may require additional support and assistance if they are unable to toilet independently.  Thus Amberley OSHC management seeks to ensure that the personal health, hygiene and safety of children and educators are supported, through the consistent implementation of the following procedures to protect children from risk of harm or injury.

Relevant Laws and other Provisions

The laws and other provisions affecting this policy include:

  • Education and Care Services National Law Act, 2010 and Regulations 2011
  • Duty of Care
  • Child Protection Act 1999 and Regulations 2000
  • Family and Child Commission Act 2014
  • NQS Area: 1.1.5; 2.1.1, 2.1.3; 2.3.1, 2.3.2; 4.1; 4.2.1; 5.2.3; 6.1.1; 6.3.3; 7.1.2; 7.3.1, 7.3.5.
  • Policies: 2.1 – Respect for Children, 2.3 – Educator Ratios, 2.11 – Including Children with Special/Additional Needs, 3.5 – Excursions, 4.3 – Hygiene, 9.2 – Enrolment, 9.3 – Communication with Families


Educators shall check the toilet facilities for safety prior to the commencement of the daily program/s including before school, after school and vacation care.

All children shall be actively supervised whilst accessing the toilet facilities.

Children and Adults shall have access to the toilets located at Amberley OSHC.

When toilets are shared by adults and children the following procedure will be in place:

  • The educator shall notify another team member that they intend to use the toilet;
  • The educator shall ensure that no children are in the immediate area of the toilet prior to accessing the toilet facilities;
  • The staff member shall lock the entrance to the toilet. If this is not possible then a sign shall be placed outside the toilet to notify children that an educator is using the toilet and that they cannot be accessed at this present time by children.

Should the primary facilities become unavailable then other toilets may be accessed, however when these are out of sight, children will be escorted to the toilet by an educator.

Educators shall be required to support the personal hygiene of children with toileting when it becomes known to them that a child is in need of assistance.

A toileting kit will be available (at or near the toilets), to assist educators with toileting issues.  The kit includes gloves, wipes, hand sanitiser and appropriate bags for soiled materials.  Attention will be given to any children with allergies to latex.

Children who are frequently troubled with personal hygiene and toileting needs shall be requested to provide spare clothes and pull ups if necessary.

Escorting Children to the Toilet

Educators shall observe practices to ensure that they are not placing themselves in a compromising situation while escorting children to the toilet area and shall ensure that a minimum of two children are escorted at any one time.

Children shall be regularly reminded to go to the toilet.  Where the toilet is out of direct supervision of educators, children shall be escorted every 30 minutes or as required.

Educators will ensure that Amberley OSHC communication procedures are followed when escorting children to the toilet in another area.

Assisting Children with Toileting

Educators shall notify the Certified Supervisor that a personal hygiene incident requires their support and a second team member shall be called to be present during the toileting support.

Gender and developmental consideration should be given to the situation in ensuring the most appropriate educators manage the situation and that the process is open and transparent.

Educators shall support children’s emotional needs, demonstrating empathy and compassion and should not, under any circumstances, cause further embarrassment to the child.  Nor should they become forceful in their assistance to children. The dignity and rights of the child to privacy are to be maintained.

Staff shall assist children to toilet and follow hygiene procedures by:

  • Encouraging children (if able) to clean themselves independently through provision of suitable wipes and means of disposal (wipes are not suitable for flushing).
  • Ensuring hands are cleaned and sanitised and gloves are generally worn.

All staff shall be provided with training and support to assist in toileting children, particularly in the case of children with high support needs.  This may be through written communications, direct training and/or meetings.

Toileting on Excursions

For the purposes of Excursions, the following procedures shall be implemented to ensure the health and safety of children while using the toilet:

  • A risk assessment will be conducted prior to the excursion with all educators required to read and sign off.
  • On arrival at the venue, the toilet cubicles shall be checked for safety by an educator before being used by the children.
  • A minimum of two educators shall be present when possible to supervise children’s use of the toilets.

Changing Nappies

Nappy change shall be undertaken using the following hygiene practices:

  • Nappies are to be changed in an area specifically set aside for this purpose
  • Area must be effectively cleaned before and after change of child’s nappy
Reviewed and updated 16 March 2015, Updated 12 May 2015, Updated 30 May 2017

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