Amberley O.S.H.C.

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4.17 First Aid

Amberley OSHC will ensure that Amberley OSHC has an appropriate number of well trained staff who have access to the equipment required to respond to any situation where first aid is required.

Relevant Laws and other Provisions

The laws and other provisions affecting this policy include:

  • Education and Care Services National Law Act, 2010 and Regulations 2011
  • National Quality Standard
  • First Aid Code of Practice 2004


First Aid Kit

Amberley OSHC will at all times hold correctly stocked and maintained first aid kits for use within Amberley OSHC.

  • A first aid kit at Amberley OSHC shall contain as a minimum:
  • Adhesive strips (assorted sizes) for minor wound dressing;
  • Non-allergenic adhesive tape for securing dressings and strapping;
  • Eye pads for emergency eye cover;
  • Triangular bandage for slings, support and/or padding;
  • Hospital crepe or conforming bandage to hold dressings in place;
  • Wound/combine dressings to control bleeding and for covering wounds;
  • Non-adhesive dressings for wound dressing;
  • Safety pins to secure bandages and slings;
  • Scissors for cutting dressings or clothing;
  • Kidney dish for holding dressings and instruments;
  • Small dressings’ bowl for holding liquids;
  • Gauze squares for cleaning wounds;
  • Forceps/tweezers for removing foreign bodies;
  • Disposable latex or vinyl gloves for infection control;
  • Sharps disposal container for infection control and disposal purposes;
  • Sterile saline solution or sterile water for emergency eyewash or for irrigating eye wounds. This saline solution must be discarded after opening;
  • Resuscitation mask to be used by qualified personnel for resuscitation purposes;
  • Antiseptic solution for cleaning wounds and skin;
  • Digital thermometer;

If the risk assessments carried out within Amberley OSHC identify the possibility that specific injuries and illnesses such as burns, eye injuries and poisoning may occur, additional first aid contents and facilities shall be provided and appropriately trained personnel shall be appointed.

Checklists for first aid kits shall be completed at least each three months.

First Aid Personnel

Amberley OSHC shall ensure that there are an appropriate number of suitably qualified (Senior First Aid or equivalent) first aid officers in attendance at Amberley OSHC during all operating times.

First aid personnel shall undertake the initial management of service related injuries and illnesses.

First aid personnel shall not be responsible for ongoing medical care.

The initial care provided by first aid personnel shall be consistent with their level of training and competence. When the first aid management required is beyond the level of training and competence of the first aid personnel available, the injured or ill person shall be referred to medical assistance.

Persons with current first aid qualifications should be appropriately qualified until the expiration of their current qualification or three years from their last renewal date whichever is the sooner.

The need for further training may be necessary whenever change within the workplace is likely to alter the hazards and, therefore, the type of potential injuries or illnesses.

These needs may be identified as part of a review of first aid equipment, facilities and services and be incorporated in a worker’s training program.

The validity of some first aid qualifications may be subject to specific requirements, for example refresher training or evidence of proficiency in cardiopulmonary resuscitation.

Biological Hazard Control

Amberley OSHC shall carry out a risk management process to determine the appropriate controls for the management of biological hazards that may be encountered during the provision of first aid.

The risk management process shall use the standard four steps:

  1. Identification
  2. Assessment
  3. Control and implementation
  4. Monitoring

The process used for identification shall include:

  • Consultation with first aid personnel, workers and their representatives to identify biological hazards in the workplace
  • First aid practices should be surveyed to identify the risk of transmission of infection
  • Analysis of incident reports may assist in identifying trends and high-risk areas in the workplace

The processes for Risk Assessment, Control and Implementation of Controls shall follow the procedures contained in Amberley OSHC policy on Risk Management

There shall be a system of supervision to ensure that implemented control measures are being followed and are effective in controlling the risk.

The effectiveness of the following should be monitored;

  • Infection control policies and procedures as well as the level of compliance with these policies and procedures;
  • Information and training programs;
  • Reporting procedures for incidents involving exposure to blood and body substances

First aid infection control practices should be reviewed when:

  • First aid practice involving exposure to biological hazards is introduced or modified;
  • Accident investigation indicates that control measures need to be reviewed;
  • New information about a biological hazard becomes available;
  • An illness or injury arises as a result of first aid practices;
  • Work practices change and the risk of injury or illness is increased;
  • There is any exposure to blood or body substances resulting from the first aid activities

Administering First Aid

The first aid procedures at Amberley OSHC are designed to:

  • Preserve life;
  • Ensure that ill or injured persons are stabilised and comforted until medical help intervenes;
  • Monitor ill or injured persons in the recovery stage;
  • Apply further first aid strategies of the condition does not improve; and
  • Ensure that eh environment is safe and that other persons are not in danger of becoming ill or injured.

All persons on site shall know what to do, where to go, and from whom to seek first aid.

All staff and volunteers shall be informed about first aid equipment and facilities.

Information shall be complete, easy to understand and accessible. Language factors and the literacy levels shall be taken into account when people are informed about the provisions at the workplace.

Where appropriate, verbal methods (explanations, demonstrations), visual methods (videos, posters), and plain English or other appropriate languages should be used.

Information about first aid should include an Accident Plan (see annex r).

The Accident Plan shall:

  • Specify the ‘response’ procedures to be followed in an accident situation, such as, notify supervisor; telephone for medical assistance;
  • Allocate specific tasks involved in such procedures, for example, remove children from area, telephone the ambulance;
  • Detail the location of first aid equipment and facilities at the workplace, including details of personnel responsible for the equipment and facilities;
  • Specify the role of the first aid provider. In specifying the role of the first aid provider, it is important to remember that this person should not administer assistance beyond their level of qualification and competence, in particular:
    • The first aid providers should be instructed not to exceed their training and expertise in first aid; and
    • Other staff, such as supervisors, should be instructed not to direct first aid providers to exceed their first aid training and expertise. For example, if the first aid provider is not certified to perform cardiopulmonary resuscitation (CPR), the plan should not require this person to perform CPR.

Information about first aid facilities and services and the accident plan shall be provided to workers on commencement of employment.

Current information about specific risks in the workplace and changes affecting the provision and use of first aid facilities and services, and procedures detailed in the accident plan shall be available to all workers.

Information shall be provided through:

  • Induction programs;
  • Information and awareness seminars;
  • Training courses;
  • Newsletters;
  • Notice board announcements;
  • Policy and procedure manuals.

Workers shall be kept up to date on other matters including:

  • The availability of first aid equipment, facilities and services;
  • Infection control procedures.

Up-to-date lists of the telephone numbers of emergency personnel and organisations shall be clearly displayed near central telephone or radio communication systems.

Key emergency personnel and organisations to be included on such a list are:

  • The nearest ambulance service;
  • The nearest doctor with whom arrangements have been made for emergency care;
  • The nearest hospital with an accident and emergency department;
  • The Poisons Information Service;
  • Emergency Services.
Reviewed and Updated 16 March 2015, Updated 30 May 2017

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