Amberley O.S.H.C.

Children are our future, We are dedicated to their success!

2.4 Arrivals and Departures of Children

Amberley OSHC’s responsibility for the child begins when she/he enters the premises and ends when the child leaves the premises in keeping with the Policies and Procedures set out below.  For the safety and protection of children, and in keeping with Duty of Care considerations, Amberley OSHC has strict procedures regarding the arrival and departure of children and particularly the persons who may collect children from Amberley OSHC

Relevant Laws and other Provisions

The laws and other provisions affecting this policy include:

  • Education and Care Services National Law Act, 2010 and Regulations 2011
  • Family and Child Commission Act 2014
  • Child Protection Act 1999 and Regulations 2000
  • Duty of Care
  • Australian Government Department of Education Children’s Services Handbook
  • NQS Area: 2.3.1, 2.3.2; 4.1; 4.2.1; 6.1.1, 6.1.3; 6.3.2; 7.1.1, 7.1.2; 7.3.
  • Policies; 2.3 – Educator Ratios, 2.12 – Managing Duty of Care – Non-Attending Children, 2.14 – Bookings and Cancellations.




Before School Care   6.15am – 8.30am           After School Care    3.00pm – 6.00pm

Vacation Care    6.15am – 6.00pm                  Pupil Free Days   6.15am – 6.00pm


All Children will be signed in and out by the parent/guardian or other person whom the parent/guardian has nominated on the enrolment form, or subsequently in writing or verbally, as being authorised to do so.

Before School Care: All children must be signed in by an authorised person and signed out by an educator.

After School Care: All children must be signed in by an educator when children arrive at the centre and signed out by an authorised person, children collected from school will be signed in from time they are collected and signed out by an authorised person.

Vacation Care/Pupil Free Days: All children must be signed in and out by an authorised person.

Absences and non-signature sessions will be signed out by an educator and must be confirmed by an authorised person as soon as possible.

Cancellation of bookings will only be accepted from parents/guardians.

As from when the child has been duly signed in by the authorised person, Amberley OSHC takes responsibility for the child until the child is duly signed out by the authorised person collecting her/him.

Educators will, where it is possible without unreasonably endangering any person, not allow children to leave Amberley OSHC unaccompanied, or to be released to a person other than the parent or guardian of the child, or to an authorised person as permitted under the above procedure.  If in doubt, the Nominated/Certified Supervisor will contact a parent/guardian immediately to discuss.

Where no written authority has been received, the parent or guardian may give permission by fax or by telephone for an alternative person to collect the child or for the child to leave Amberley OSHC unaccompanied.  The parent must provide the name and description of any such person concerned and proof of their identity will be required on arrival.

No child will be permitted to travel home or to another activity on their own unless written direction or approval or, in an emergency, verbal direction or approval is received from a known parent or guardian of the child.  These records (including documentation of verbal approval) will be kept.

 Late Arrivals and Departures

If children who are booked in to Amberley OSHC for care have not arrived within fifteen minutes of expected arrival, parent/guardian will be contacted on their telephone numbers, and if necessary emergency numbers, provided by parents/guardians.

If at closing time children have not been collected or parents have not made arrangements for collection within half an hour of normal closing time, parents/guardians will be contacted on the most recent numbers, and if necessary emergency numbers, provided by the parent/guardian.

In the event there is no response from contact numbers or parents are unable to arrange collection, advice will be sought from the police.

Children Leaving Without Permission

If a child leaves Amberley OSHC in any other circumstances and for any reason without permission, the Nominated/Certified Supervisor will assess the situation immediately and will call the police and a parent / guardian as quickly as reasonably possible.

Educators will not leave Amberley OSHC to pursue a child if:

  • it will or may leave the other children in Amberley OSHC with insufficient supervision; or
  • it will or may expose that staff member to an unacceptable risk of personal harm.
Reviewed and updated 9 February 2015, Updated 12 May 2015

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