Amberley O.S.H.C.

Children are our future, We are dedicated to their success!

10.1 Quality Compliance

Amberley OSHC strives to meet the National Quality Standard for Early Childhood Education and Care and School Age Care and the requirements for Approved Providers of child care services under the Education and Care Services National Law Act, 2010 and Regulations 2011 in such a way as to best fulfill its ability to care for children and to carry out the agreed policies and procedures of Amberley OSHC.

Relevant Laws and other Provisions

The laws and other provisions affecting this policy include:

  • Education and Care Services National Law Act, 2010 and Regulations 2011
  • ‘My Time, Our Place’ Framework for School Age Care
  • NQS Area: 4.1; 7.1; 7.2; 7.3.
  • Policies:  1.1 – Philosophy Statement, 1.2 – Goals, 2.10 – Reporting Guidelines and Directions Policy for Handling Disclosures and Suspicions of Harm, 3.1 – Educational Program Planning, 3.3 – Educators Practice, 5.3 – Food Act Compliance, 6.1 – Space and Facilities Requirements, 7.1 – Emergency Equipment and Facilities, 8.2 – Educational Leader, 10.5 – Approval Requirements under Legislation, 10.6 – Supervisor Certificate, 10.9 – Risk Management and Compliance, 10.10 – Managing Compliance within Amberley OSHC.

Procedures

Amberley OSHC has developed, and will regularly review and update, written policies for conduct of Amberley OSHC (including at least the matters required by the Education and Care Services National Regulation 2011 and the National Quality Standards).

The Management Committee requires the Nominated Supervisor, or her/his nominated delegate to act as Quality Officer to:

  • ensure and monitor the implementation of this Quality Compliance Policy;
  • check for, record and act on any non-compliances by Amberley OSHC or its employees with this Quality Compliance Policy or any Quality Areas; and
  • to monitor changes in the Education and Care National Law Act, 2010 and the National Quality Standards (or any specific quality elements) which may affect or require a change to any of the Policies and Procedures of Amberley OSHC.

The Quality Officer (if that role is separate from the Nominated Supervisor’s role) is to report on all such matters to the Nominated Supervisor, who will, in turn, report to the Management Committee.

Amberley OSHC adopts a statement of ‘Service Philosophy’ (see Policy 1.1), as part of its Policies and Procedures, which reflects National Quality Standard compliance as a minimum, but which truthfully reflects the values promoted by the Management Committee and the Nominated Supervisor within Amberley OSHC.

Educators are an important part of Amberley OSHC and:

  • are consulted as appropriate in the development and modification of all Policies and Procedures;
  • are provided with an up-to-date Educator Handbook, containing relevant information necessary to enable them to abide by Service Policies and Procedures;
  • agree to adhere to all values, Policies and Procedures, through written terms of employment and role statements, including acceptance that repeated failure to comply may result in termination of employment.

The Nominated Certified Supervisor in conjunction with the Management Committee is responsible to conduct regular informal assessments, and formal annual performance reviews, of all staff’s adherence to Policies and Procedures and to take immediate appropriate steps to address non-compliances.

The Nominated Supervisor in conjunction with the Management Committee is responsible to conduct regular informal assessments, and formal annual performance reviews, of all employees’ adherence to Policies and Procedures and to take immediate appropriate steps to address non-compliances.

The Statement of ‘Service Philosophy’ is displayed on the wall of Amberley OSHC, in the Educator Handbook, and in the Family Handbook and enrolment materials.

Children and families are an important part of Amberley OSHC and:

  • are actively invited to participate in decision-making and Policy development wherever appropriate;
  • are kept informed of all Policies and Procedures, and their means of communicating with Amberley OSHC, through a Family Handbook and regular communications via Amberley OSHC newsletter.

In addition to this General Quality Compliance Policy, the National Quality Standards requirements of the current legislation are incorporated into the specific Policies and Procedures of Amberley OSHC.

Reviewed 27 April 2015


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